Vbaji Privacy Policy — Our full commitment to protecting your data

Vbaji (https://vbaji.co) is an online gaming and betting platform based in Bangladesh. This Privacy Policy ("Policy") applies to the vbaji website, mobile app, and all associated services.

This policy is designed to clearly explain what information we collect, why we collect it, and how we keep it safe. We believe in full transparency regarding user data.

If you have any questions about this policy, feel free to reach out to our Support team at any time. We're ready to answer all your questions in plain, simple language.

Vbaji collects information from three primary sources:

1. Information You Provide Directly:

• Name, date of birth, email address, and mobile number collected at registration
• National ID copy and selfie for KYC verification
• BKash or Nagad number provided at the time of payment
• Conversation details when you contact Support
• Information reflecting any changes to your preferences and settings

2. Automatically collected information:

• Your IP address and geographic location (down to city level)
• Browser type, device model, and operating system
• Traffic source, session duration, and page visit patterns
• Information collected via cookies and similar tracking technologies

3. From Third Parties:

• Transaction confirmation details from payment providers (bKash, Nagad)
• Risk assessment data from fraud prevention services

Vbaji uses your information solely for the following legitimate purposes:

• Service Operations: Account creation, login, betting, and payment processing
• Identity verification: Completing the KYC process to verify your age and identity
• Security: Prevention of fraud, money laundering, and unauthorized access
• Support: Resolving your issues and answering your questions
• Legal Compliance: Meeting Regulatory Requirements
• Service improvement: Improving your platform experience
• Contact: Important updates, transaction notifications & support responses
• Responsible Gaming: Identifying unusual betting patterns to provide members with timely support

Vbaji does not sell your information. However, there are limited circumstances in which data may be shared with third parties:

• Payment Provider: Only the minimum necessary information is shared with bKash, Nagad, and Rocket to process transactions
• KYC services: Authorized third-party providers for identity verification
• Fraud prevention: Risk assessment data shared with security providers
• Legal Obligations: In response to a court order or a lawful request from law enforcement agencies
• Business Transfer: In the event of a merger or acquisition (you will be notified in advance)

Third parties are only ever given the minimum information required to perform their specific function. They are also bound by strict confidentiality agreements, held to the same standards as vbaji.

Vbaji maintains multiple layers of security to protect your information:

• SSL/TLS Encryption: All communication between the website and servers is encrypted
• AES-256 Storage Encryption: All sensitive data stored in the database is encrypted
• Two-Factor Authentication (2FA): OTP system for added account security
• Regular Security Audits: Third-party specialists conduct regular penetration testing
• Firewall & DDoS Protection: Server protection against external attacks
• Access Control: Only authorized personnel may access specific data

Payment card details are never stored directly on our servers. They are held securely by our payment gateway provider in full compliance with PCI DSS standards.

Vbaji uses cookies and similar technologies to enhance your experience. Here are the types of cookies we use:

You can disable non-essential cookies through your browser settings. Please note that some features may become limited as a result.

Vbaji gives you full control over your personal information. Your rights are outlined below:

To exercise any of these rights, email us at support@vbaji.co or reach out via live chat. We will respond within 30 days.

Vbaji strictly prohibits providing services to anyone under the age of 18. We are committed to protecting minors' data:

• Age verification is mandatory at registration
• If a minor's account is detected, it is immediately suspended and all associated data is permanently deleted.
• Any adult who opens an account on behalf of a minor will have both accounts permanently terminated
• If parents have any concerns, they can report them to support@vbaji.co

In the event of a data security breach, vbaji will take the following steps:

1. Within 2 hours of discovery: Our internal incident response team will be activated to assess the scope of the breach
2. Within 24 hours: The cause of the breach will be identified and remediated
3. Within 72 Hours: Affected users will be notified by email with full details.
4. If Required: Regulatory authorities will be notified

The notification will clearly outline the nature of the breach, its potential impact, and the steps you should take.

Vbaji's primary servers are located in the Asia-Pacific region. For certain services, data may be transferred to other countries. In each such case:

• Data protection laws of the recipient country are reviewed.
• Contractual data protection clauses are included in all third-party agreements.
• Transferred data remains protected with the same standard of encryption

Vbaji may update this privacy policy from time to time. For significant changes:

• Email notification will be sent at least 14 days before any changes take effect
• The effective date will be clearly stated at the top of the page
• Previous versions will always be available in the archive
• Continued use of the platform after any changes constitutes acceptance of the updated policy

For any questions, requests, or complaints regarding data privacy, please contact us:

• Email: support@vbaji.co (Subject: Privacy Request)
• Live chat: 24/7 — from any page on the site
• Website: https://vbaji.co